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Return the ordered products

Can I return my ordered goods?

Yes certainly! You have a legal right of cancellation with us. You have the right to cancel your order up to 14 days after receipt without giving any reason.

After cancellation, you will have another 14 days to return your product. You will then receive the full order amount including shipping costs credited.

Only the shipping fees for returning the ordered goods are at your own expense. If You exercise Your right of cancellation, the product with all delivered accessories and - if reasonably possible - in its original condition and packaging is to be returned to us.

To make use of this right, please contact us at [email protected]

We will then refund the paid order amount within 14 days after notification of your return, provided that we have received the returned product in good order.

Where can I find the return form?

You can do this in Your bodyRevitaliser account. If you look at Your order history, You can revoke Your order directly there. You can easily go through this process via the return request option. You can also easily download the return form via this link.

 

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